Reservation

Yes, you have the right to cancel your tour packages at any point in time but following chargers will be applied.
If you cancel some or all portions of your booking cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:

Cancellation more than a two week in advance: 15% administration fee
Cancellation more than a one week in advance: 25% administration fee
Cancellation between a week and 48 hours prior to tour departure date: 50% of the total amount plus administration fees that might be imposed
Cancellation less than 48 hours prior to tour departure date and time or no-show: 100% of the total amount
Tickets for Events or Attractions are non-refundable
Airport, Limousine or Coach – transfer services are non-refundable

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

We accept MasterCard, Visa, direct debit, American Express, Discover and Paypal.

Yes, we recommend that you do reconfirm by email with Dream Lanka Tors 24 hours prior to departure, just in case your departure or pickup time has changed and we’ve been unable to get in touch with you.

You can make a reservation 7 days prior to tour departure date.

If you have your heart set on a certain tour at a certain time (and at its current price), we recommend you make your reservation as early as possible—six months to a year in advance is a good rule of thumb.

We can hold spots only if you have make reservations with us.

Yes, you can. Contact us for transfer any tours. [email protected]

Include:

Exact details vary depending on the Tour style you choose, however, all our Guided Vacations tours include luxury air-conditioned transport, complimentary pickup and drop off at selected hotels/Airport, accommodations for all nights during the tour, drivers/owner operate drivers/chauffeur guides, any highway chargers, breakfast, sightseeing and as specified in your itinerary.

Exclude:

Any onsite guide fee on locations, any entry fee for location (sightseeing attractions), if you choose jeep for safari tours, any meal other than breakfast, photo chargers, any extra room charger other than accommodation.

Our team has visited all hotels we offer and inspects it from top to bottom. A hotel makes the cut when it meets our standards for comfort, value, location and that little bit of flavor that can turn a stay into something unique. Rest assured that all of the hotel rooms we pick feature a private bath or shower and other types of accommodation may have shared bathrooms, and all hotel taxes are included in the price of your tour.

We offer a wide variety of accommodations, some of them are: Hotels, Villas, Bungalows, Homes, Treehouse, Cabins, boutique, and many more.

All accommodation grades will be according to you package choice from budget to luxury.

We want to make your stay as simple as possible, so picking your hotel is part of what we provide. Our team not only scouts out local hotels, but we also handle all hotel arrangements for the group.

Yes, Customer pickup and dropoff at the Bandaranaike International Airport(CMB) include in the tour price.

Yes, on special request (let us know during booking) and availability we can offer following languages:

GermanFrench
ArabicItaly
TamilHindi

If you book for more than 4 adults we may arrange a private van for transportation.

The beauty of traveling with Dream Lanka Tours is that you won’t be traveling solo. You’ll be traveling with a group of like-minded travelers from different countries and soon to be friends to share the experience.

As a solo traveler, you will be paired up with another passenger of the same gender as per your information provided during booking. If you’re not comfortable sharing a room (all shared room will have two twin/Double beds) with someone of the same gender, you also have the choice to pay for a single supplement (available on the majority of our trips). If you don’t identify with the gender assigned on your passport, please let us know at the time of booking and we’ll arrange the rooming configuration accordingly.

Yes, we are more than happy to accommodate children however some restrictions may apply.

While our travel experiences are designed for adults of all ages, children are more than welcome to join! Travelers must be at least five years old at the departure date for most tours. Exceptions include Nature & Wildlife Tours, Safaris, Food & Wine Tours, and Walking Tours, all of which have a minimum age of eight years old. For Private or Tailor-made Tours, the minimum age is three years old.

Good things come in small packages, which is why we keep our group sizes down.

Group size impacts making connections with fellow travelers and your Tour Guide, access to local culture and remote natural landscapes, and the overall ease and comfort of traveling with a smaller group. We determine the ideal group size for each adventure, which—unlike the industry standard of 45 travelers—never exceeds 20 travelers. we prefer small group so our team can give first class treatment from the beginning to the end.

If you book for more than 4 adults we may arrange a private van for transportation.

 

Yes. During the booking, you can upgrade. Please refer the photo.