While it’s not compulsory (tips are not included in our online price), tipping is becoming an increasingly accepted practice in all areas of the service industry, but particularly in restaurants, bars and taxis. Please feel free to tip your owner operate drivers/chauffeur guides.
No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.
Following are not included in the tour price unless it mentioned on the tour package.
Entrance fee to attraction sites
Video or Camera charges for some location
Safari tour entrance fees and jeep tour charges
Whale or Dolphin tours charges
Most tour not include lunch or dinner
Yes, you have the right to cancel your tour packages at any point in time but following chargers will be applied.
If you cancel some or all portions of your booking cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:
Cancellation more than a two week in advance: 15% administration fee
Cancellation more than a one week in advance: 25% administration fee
Cancellation between a week and 48 hours prior to tour departure date: 50% of the total amount plus administration fees that might be imposed
Cancellation less than 48 hours prior to tour departure date and time or no-show: 100% of the total amount
Tickets for Events or Attractions are non-refundable
Airport, Limousine or Coach – transfer services are non-refundable
We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.
You can book and pay online, our website we safe and SSL certified. None of your payment information will not be saved or stored by Dream Lanka.
We accept MasterCard, Visa, direct debit, American Express, Discover and Paypal.